Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red. Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations.

Individual Courses

Office Operations

Discover strategies for focusing on specific office outcomes and operating a high-functioning office. Office operations refer to the administration and management of office business practices to support the highest level of efficiency and productivity within an organization. Learn how to design, implement, evaluate, and maintain the process of work within your office.  Come away understanding how to supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. 

One month, Greg Marsello, instructor.

 

Cyber Security for Managers

Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up to date on Cyber Security basics and fundamentals. Designed for non-technical managers, directors and others in the work place, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, Intrusion Detection/Prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information.

One month course, Stan Waddell, instructor.

 

Embracing Sustainability in the Workplace

It’s a smart business practice and the right thing to do.  Find out how to implement sustainability solutions for your workplace. Gain practical information for yourself and your employees to begin on Monday morning.   Take back practical tips on operating your indoor environments to consider air, water, lighting, fitness, nutrition, mind and comfort.  For anyone pursuing a career in a company or in government where there is an effort to build awareness and to gain a deeper understanding of the importance of environmental stewardship and overall social responsibility. 

One month course, Summer Gorder, Thom Lowther and Kerry Mitchell instructors.

 

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Access the online readings

  • Listen to the audio presentation for the Unit and view the slides

  • Take a self-quiz to see how much you have learned

  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

DiscussionDiscussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Next offering(s):

Cyber Security for Managers
March 5 - 30, 2018
May 7 - June 1, 2018
July 2 - 27, 2018

Embracing Sustainability in the Workplace
April 2 - 27, 2018
June 4 - 29, 2018
August 6 - 31, 2018

Office Operations
February 5 - March 2, 2018
April 2 - 27, 2018
June 4 - 29, 2018

Add Certificate To Cart
$495.00 USD
$495 USD
 
Avg. hours 48, 4.8 CEUs/ILUs
 

About Your Instructors

Stan Waddell, is the Information Security Executive Director and Information Security Officer for the University of North Carolina at Chapel Hill.  He oversees the security of the University’s electronic information, and is responsible for coordinating and ensuring that information security across the University is consistent with industry best practices and meets the University’s compliance obligations. Mr. Waddell is a Certified Information Systems Security Professional (CISSP). Formerly he served as chief information security officer for the University of Texas Southwestern Medical Center in Dallas, Texas and coordinated all information security-related activities for the Medical Center, the University and its two hospitals, Zale and St. Paul University.  Mr. Waddell also does extensive speaking and writing on the topic of cyber security.


   Greg Marsello has 40+ years of experience managing manufacturing, nonprofit, and software business offices and operations. He provides staffing structure and productivity consulting to businesses across North America. Marsello develops and teaches an Operations Institute preparing participants for the Certified Operations Manager exam.

 Kelly S. Gearhart LEED AP BD+C, LEED AP O+M, a Principal with Triple Green Building Group, a green building consulting firm with locations in the San Francisco Bay area, Savannah, Georgia and Sophia, Bulgaria.

Gearhart is a USGBC LEED Faculty member, Instructor for the University of California, former Manager of Commercial Green Building Services at Southface Energy Institute, Inc. and has been involved with green building education, technical assistance, and leadership since 2005. 

Accredited in the new Building Design + Construction and Existing Buildings: Operations + Maintenance programs, she has taught over 50 full-day and multi-day LEED courses, facilitated seven full-day and multi-day green building charrettes, presented at 12 conferences, consulted with more than 100 clients on green building strategies and worked on 25 LEED registered and certified projects across the U.S. and internationally.


   Thom Lowther is the CEO/CLO at Lowther7, LLC, a learning strategies consulting firm. As the former Vice President of Education at the U.S. Green Building Council Thom initiated early LEED online education and webinar efforts.  As the Senior Director of Education at the American Institute of Architects, he was responsible for professional continuing education and the quality overview of nearly 12,000 provider offered sustainability courses, workshops, and webinars.


   Kerry Mitchell is the CEO at Green Education Online and has authored over 150 hours of content on sustainability planning metrics. Her courses have established certification programs and gained approval in all 50 states for continuing education credentialing in various professional disciplines for license renewals in the real estate arena, government sectors and the insurance industry.   She guides organizations on how to facilitate internal education in the workplace, and teaching employees, affiliates and stakeholders about how the metrics of sustainability will provide measurable results.

Completion Requirements