Workplace Conflict Solutions Certificate

In today’s business environment, employers expect employees to have a solid set of interpersonal skills.  The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing.  First, find out how to deal with difficult personalities and broach challenging subjects in the workplace. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. Then understand how to approach the delicate matter of bullying in the workplace. Both females and males need to understand about relational aggression in the workplace. Finally, develop problem solving skills and find out how to recognize problems and deal with them more appropriately. You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level.

Three one-month courses; Dr. Kate Webster, Dr. Lisa M.S. Barrow, and Cathy Niven, instructors. 
Just $495 USD for all three courses and Certificate.

Individual Courses

Dealing with Difficult People in the Workplace
   Dealing with difficult personalities and broaching challenging subjects is a workplace necessity and takes skill, tact, and confidence. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. These skills will guide you to find your voice and communicate effectively in workplace interactions, making day-to-day interactions run smoothly.

Female Bullying in the Workplace
   Recently we have seen an upsurge of individuals claiming bullying in the workplace.  The phenomenon of females being bullied by other females has been discussed in recent years in the media but little has been done to combat or try to deal with the problem. Both females and males need to understand about relational aggression in the workplace. This course is designed to not only help you understand this growing issue but to also help you to not become a victim of workplace bullying.

Creative Problem Solving
   In today’s business environment, employers expect employees to have a solid set of interpersonal skills.  The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing.  Using the problem solving model in this course will enable you to be more successful.  Interpersonal and business relationships fail because of poor problem solving.  Find out how to recognize problems and deal with them more appropriately. You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level.
Next offering(s):

Creative Problem Solving
July 3 - 28
October 2 - 27

Dealing with Difficult People in the Workplace
June 5 - 30
September 5 - 29

Female Bullying in the Workplace
June 5 - 30
September 5 - 29

Add Certificate To Cart
$495.00 USD
$495.00

Ave. hours 48; 4.8 CEUs
 


About Your Instructors
 
 
Dr. Kate Webster is a nationally known expert, professional speaker, and author in the area of effective communication and empowered leadership. She is a faculty member at DePaul University in Chicago, the owner and founder of Breaking Thru Barriers, and a third degree black belt. She speaks at national conferences and writes on the subject of effective communication, diversity & inclusion, and empowered leadership.
 
 
Dr. Lisa M. S. Barrow is an international workplace bullying expert.  She is the author of two books titled “In Darkness Light Dawns: Exposing Workplace Bullying”, and “Hope For A Healthy Workplace”.  She is known to some as “The Rosa Parks of the workplace”.  Dr. Barrow spends countless hours assisting bullied employees regain their strength, hope and lives as a result of their bullying experiences. 
 
 
Cathy Niven, CHRP, is a senior consultant with an extensive background in management and human resources.  She has worked for private and public sector environments in increasingly senior and complex roles.  Her focus and passion are leadership training and development, recruitment and selection, communication and employee recognition. Cathy has over 20 years of teaching experience. 
Completion Requirements