How It Works

Course outcomes

After taking this course, you will:
  • Know Lean and Six Sigma terminology and concepts.
  • Understand the Lean and Six Sigma methods and applications.
  • Understand Value Added and Muda within organizations and their systems. 
  • Kno­­w how to measure and evaluate changes and improvements in their organizations.
  • Gain an appreciation for the importance of Lean and Six Sigma from a global perspective. 

Course objectives

  • To provide participants tools to enable them to improve the quality of their products or services.
  • To give participants an appreciation of value added activities and why focusing on the customer expectations and needs is important.
  • To provide an understanding of  wastes, how to identify them, and ways to eliminate the wastes from processes.
  • To have participants learn tools that will help them measure improvement and save their organization time and money.
  • To have participants learn Lean Culture and the process for changing organizational culture. 

About Online Learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It's easy. It's fun.

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access. Once inside the online classroom, here's what you can expect.

What You Will Do

For each Unit, you will:

  • Read the print readings (about 20 pages a week)
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Participate When You Want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate.

For the best learning, participants should log into the course on 2-3 different days of the week.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

Next start date

Nov 2 – 27