Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards.

One month course

Course Outline

Unit 1
Introduction to the Negotiation
-Your natural bargaining style and how you can strengthen it
-Understanding winning - the hallmarks of a successful negotiation
-The steps to planning a successful bargaining process
-Knowing your power sources
-Balancing firmness and flexibility

Unit 2
Option Building and Boundary Setting
-Creating goals and priorities in the deal
-Creating bargaining boundaries
-How to build your options
-How to create better options for your opponent, without giving away what you value

Unit 3
Managing the Negotiating Process
-Managing the process
-Managing yourself
-Managing the other side
-Managing relationships
-Managing communication

Unit 4
Black Belt Skills
-Planning to give more and get more
-Developing a BATNA, knowing when to employ it
-Crafting the agreements and commitments
-Diverting tricky tactics and attempts at dirty dealing

Question MarkAbout online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Read the print readings (about 20 pages a week)
  • Have the option of accessing the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Have the option of taking a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.


Next offering(s):

Conflict Management
February 7 - March 4, 2022
April 4 - 29, 2022
June 6 - July 1, 2022
September 6 - 30, 2022

Negotiation: Get What You Want
March 7 - April 1, 2022
May 2 - 27, 2022
July 5 - 29, 2022
October 3 - 28, 2022

Using Personality Profiles for Better Work Performance
April 4 - 29, 2022
June 6 - July 1, 2022
August 1 - 26, 2022
November 7 - December 2, 2022

Add Certificate To Cart
$595.00 USD
$195 USD

Ave. hours 16, 1.6 CEUs/ILUs

What some students say:

“I tend to shy away from negotiations in real life. I now feel more confident and cannot wait to use many of the skills I learned from this course in my future negotiations! Thank you for all that you do to help students become successful negotiators!” -Sabrina Costilla, Saginaw, MI

Course Objectives

To provide beginning-to-intermediate level skill in planning and implementing a successful negotiation.
  • To give participants skills and knowledge that will foster confidence during the bargaining process.
  • To help participants recognize negative tactics so they will not be influenced in a way that derails an otherwise successful bargaining session.
  • To address the methods for bargaining in such a way that one can accomplish their key goals, while protecting and enhancing relationships for the future.
  • To introduce the skill set for maximizing the greatest possible win for each side, thereby leveraging opportunities for individual and mutual gain. 

Course Outcomes

Upon successful completion of the course, you will
  • Possess the skills to plan a successful strategy for bargaining in most any situation.
  • Know tactics and strategies for win-win bargaining and other, less collaborative styles, when the situation calls for it.
  • Have the ability to recognize and antidote pressure tactics and other common ploys experienced negotiators might use to distract or derail you.
  • Have options for creating powerful alternative strategies when a deal falls through.
  • Know how to expand the options in a negotiation, so that you get more and give more.
  • Expand your knowledge of ways to create positive relationships, while meeting your needs and those of your constituents. 
Completion Requirements