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This course covers key elements for effectively conducting a workplace investigations related to harassment, sexual harassment, discrimination, employee retaliation & management misconduct.

One month course, Lupe McElroy

 outlineCourse Outline

Week I (Unit I)
  • Understanding Employment Discrimination Laws
  • Role of HR Department
  • Deciding who Should Conduct the Investigation
  • Procedures for Employees to Submit a Complaint
  • Difference Between Formal & Informal Employee Complaints
  • Purpose & Scope of the Investigation Process
  • Plans, HR Check-Lists, Tools & Methods
Week II (Unit II)
  • Company Harassment Policies/ EEOC Requirements
  • Deciding What’s Best: In-House or Off-Site Interviews?
  • Reviewing the Initial Employee Complaint/Gathering Facts
  • Guidelines for Handling Anonymous Employee Complaints
  • Step-By-Step Best Practices (Timeframe & Requirement of Cooperation)
  • Interview Questions: Do’s & Don’ts
  • Employer Documentation & Recordkeeping Requirements
Week III (Unit III)
  • EEOC’s Position on Employee Confidentiality
  • Protecting the Complainant from Retaliation During/After the Investigation
  • Minimizing the Risk of Jumping to Conclusions
  • Assessment of Interview Facts, Witness Reports & Documentation
  • Obligation to Notify Complainant & the Accused of Investigation Findings
  • Developing Employer Findings Reports
  • What to Do After the Investigation is Completed
Week III (Unit IV)
  • EEOC Harassment Prevention Principles & Guidelines
  • What To Expect After an Employee Files an EEOC Complaint
  • EEOC Right-To-Sue Letter
  • Employer Notification & Statement of Position
  • Subpoenas and Witness Interviews
  • EEOC Investigation Timeframe & Employer Notice of Determination
  • EEOC Informal Conferences, Mediation, & Employee Settlements


Question MarkAbout online learning


Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

GearsHow the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

CalendarParticipate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

ChecklistWhat you will do

For each Unit, you will:

  • Access the online readings
  • Listen to the audio presentation for the Unit and view the slides
  • Take a self-quiz to see how much you have learned
  • Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.


The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.


Next offering(s):
July 6 - 31 Add to Cart
October 5 - 30 Add to Cart

$195.00 USD
$195 USD

Ave. hours 16; 1.6 CEUs/ILUs

About Your Instructor

Lupe McElroy is a specialist with over 25 years of experience in the field of human resources and workplace law compliance.  She owns & manages LTM Associates, a Human Resources Consulting & Training firm, in Southern CA., specializing in Workplace Law Compliance, Employee Problem Resolution, Interview & Hiring Practices, At-Will Employment Practices, Workplace Safety, Workers Compensation, and Leadership Training/Development. Ms. McElroy has been teaching HR focused, leadership enhancement, and workplace law compliance classes for over 8-years. Her classes are highly interactive, interesting & fun, while providing students with valuable information and leadership skills that promote positive results in today’s hectic work environment.
Directional ArrowsCourse Objectives
  • Course covers best practices for effectively conducting workplace investigations related to harassment, sexual harassment, discrimination, employee retaliation, hostile work environment, and management misconduct.
  • Students will learn the purpose and scope of the investigation process; EEOC requirements for conducting a prompt and thorough workplace investigation; difference between a formal and informal employee complaints & how to minimize legal risks.
  • Students will acquire step-by-step investigation guidelines, including required company policies, procedures, HR forms & check-off lists, interview scrips, note-taking, and interim actions while investigation process is being completed.
  • Guidelines for assessing investigation findings; deciding corrective action steps, necessary investigation summary reports (for complainant, the accused, and HR records), and EEOC’s position on employee confidentiality, obligation to notify the complainant and the accused of the investigation findings, required employee training, and steps for implementing stronger controls and company policies.
  • Students will learn EEOC definition of a “good-faith investigation,”  “standard of proof,” EEOC employer notification if employee files an EEOC claim, how to prepare the employer statement of position, EEOC investigation timeframe, right-to-sue letters, mediation, and employee settlements.

Puzzle PiecesCourse Outcomes
  • Course will provide business owners, HR professionals, and/or company leaders with knowledge of anti-harassment and anti-retaliation laws, the internal investigation process, the consequences of ignoring or mishandling employee complaints, risks involved if an employee files an EEOC claim/lawsuit and different considerations that apply to investigations involving supervisor/management misconduct.
  • Course will provide students with key leadership skills, methods, and techniques to help better handle employee-related issues/problems before they become serious formal complaints. Students will also understand the importance of supporting company policies, and management’s role in ensuring that harassment, at any level, does not occur in the workplace.
  • Course provides students with HR forms, investigation check-off lists, interview scripts, investigation guidelines, sample investigation findings reports, sample employee reprimand notices, sample policy against harassment, and Do’s & Don’ts for conducting difficult employee investigation determination meetings with the complainant & the accused.with difficult-personality employees and potential legal issues.
Completion Requirements